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Finding your way to your doctor’s office at UAB Medicine just got easier - thanks to MediNavTM! So did finding your way to the parking lot, the coffee shop and the restaurant across the street.
UAB kicked off the marketing launch today for UAB Medicine Wayfinder, available on mobile devices and as a web version for desktop use. UAB Medicine Wayfinder powered by MediNav™ Navigator Edition 2.0. This is one of our largest deployments to date, with 1,534 beacons arrayed across the UAB Medicine campus, and providing maps and navigation for 10.7 miles of routable pathways and over 5 million square feet of space with 135 points of interest or destinations covering seven buildings and three parking garages.
MediNav's ability to provide end-to-end indoor + outdoor wayfinding and navigation is particularly important at UAB, where people must navigate across multiple buildings on a huge campus and to outlying clinics and UAB Hospital-Highlands.
These capabilities also support our popular Parking Planner and My Car Saver features, which get users to the right parking garage based on their indoor appointment locatiion and even remembers where you parked your car to lead you straight back to it.
Today's launch is just the beginning of the first phase for MediNav at UAB Medicine, who have a strong vision for how indoor mapping and navigation services can be integrated with other Enterprise applications and platforms to:
So today is an important milestone to celebrate - but just the first in a path driving realizing all of the value for users and Enterprise ROI that can be achieved with Medinav!
A while back, we blogged about what are the key requirements and characteristics of Indoor Navigation in What Exactly is Indoor Navigation Matter Anyways - and Why Does It Matter? In this blog, we will shift focus to the crucial foundation that must be in place for navigation to be possible at all: navigation-quality indoor positioning.
Exactly what is required for indoor positioning to be “navigation quality” is something we have learned, refined and perfected over the last 3 years in a rapidly growing footprint of over 50 million square feet of actual deployments at scale.
First, it is helpful to understand a little background - and therefore the distinction between navigation quality positioning and what is possible with the previous generation of location-based services developed by RTLS companies (Real Time Location Services) such as Centrak, Awarepoint, Stanley Aeroscout and Versus Technologies. Cisco has also become an important part of this space with Cisco CMX and Hyperlocation. These companies were all focused on solving a different set of problems: starting with asset tracking, but over time other needs such as workflow monitoring (e.g. Nurse Call), compliance (e.g. Hand Hygiene) and so on.
The requirements for positioning solutions for these needs were entirely different and most germane to this topic, did not require very rapid positioning updates, uniform coverage and, for some use cases, high accuracy. Where high accuracy is required - what is termed “room level” or “shelf level” accuracy, it is achieved by a hyper-locally placed monitor or “exciter” rather than any uniform and widespread positioning solution.
These technologies have proven to be very valuable and important to many hospitals and Enterprises, but what Connexient learned through hard experience is that they could not provide indoor positioning performance that meets the requirements for indoor navigation.
So what are the core indoor positioning performance requirements for indoor navigation? These requirements are not obvious until you actually try to make navigation work at scale, as we have done. So here is our POV.
Indoor navigation requires the precise synchronization of information and prompts to the user based on their location. MediNav, for example, gives the user turn prompts exactly when needed and off route notification if they miss a turn or otherwise stray from their path. This is essential to avoiding confusion and frustration. In order to do this well, refresh rates of 1 second or less are required for true indoor navigation.
Reliability is crucial. Once you give a user a blue dot, they expect it to be available and work in the same way at all times. It cannot disappear, or lag, or be available only when the user is connected to a wireless network.
Blue dot coverage has to be continuous, end-to-end for the entire wayfinding journey. There cannot be dead spots, or places where coverage is not available. For Connexient, this challenge also extends to providing seamless transitions between outdoor GPS and indoor BLE-based positioning, and covering areas like large atriums, outdoor walkways and garages, etc. This enables us to power our popular My Car Saver and Parking Planner features that solve some of the most important real world problems of wayfinding at large medical centers.
At the end of the day, we have learned that MediNav is compared to and must meet the standards of dynamic refresh, reliability and uniformity that users have been conditioned to by Google, Apple and Waze. It is a challenge that we have embraced, but is a very high bar!
But we took it on because we understood two truths.
Interested readers can learn more about this in:
Over the last 3 years, we have tried just about everything that is out there, and seen that the only indoor positioning technology that can meet the requirements of indoor navigation quality today is the combination of Handset Sensor Fusion together with BLE Beacons.
This this approach is similar to how your smartphone uses GPS satellites to “triangulate” your position for outdoor navigation and location-based services. In the case of BLE, the technique is called “tri-lateralization” - where we can read the signal of 2 or optimally 3 beacons at one time that have known location. This is then combined with other sensor inputs - such as WiFi and EMF “fingerprints”, accelerometer and compass - using sophisticated “Handset Sensor Fusion” and inertial navigation algorithms to produce dynamic, accurate and reliable indoor positioning.
The good news is that BLE has been embraced by most leading RTLS platform and solution providers - as well as CTOs and CIOs as part of their broader "Internet of Things" strategy. This is ushering in a new era where Connexient is also supporting and leveraging BLE Beacons installed and supported by companies such as Centrak and Awarepoint, as well as BLE Beacons embedded in APs in Cisco Hyperlocation and Mist Beaconpoints.
There are 3 basic approaches to deploying BLE into the Enterprise today:
This new landscape is enabling our clients to move toward a unified location services infrastructure, where Connexient can use the BLE beacons installed and maintained by RTLS and other vendors. Connexient can also flexibly deploy its own battery powered beacons as a bridging solution, or in many cases to supplement other BLE infrastructure to ensure uniformity and reliability of coverage.
Whatever the infrastructure choice our clients make, Connexient will leverage our Handset Sensor Fusion, proprietary calibration processes and expertise to deliver true navigation-quality indoor positioning and our indoor navigation user experience.
Last week I had the opportunity to participate in an excellent panel and event hosted in Paris by Polestar dedicated to use cases and strategic value of indoor positioning, navigation and location-based services. The panel was moderated by Ludovic Privat of CROWDLOC and ConnecteDriver; and featured the following speakers:
Transportation: Pauline Bongrain, SNCF, French railway operator
Healthcare: Geoff Halstead, Connexient
Smart Corporate Buildings: Luc De Crémoux, Schneider Electric
Malls & Retail: Julien Marlot, Unibail Rodamco
The discussion was wide ranging, touching on the important real world use cases and value drivers from the large scale deployments in 4 very different verticals. This alone speaks to the fact that indoor positioning and navigation has now truly passed the market tipping point.
Pauline Bongrain of SNCF presented how location services is enabling both navigation at railroad stations and presence detection that power location-based features that enhance the experience of their business travelers.
Geoff Halstead of Connexient talked about how indoor navigation is solving the important pain point of wayfinding in hospitals for patients and visitors. Once navigation-quality maps and navigation services are deployed into large complex medical facilities and campuses, howeer, other important use cases begin to emerge. At Connexient's deployment at the National Institutes of Health Clinical Center, for example, the primary users and uses cases have been staff and operational. Since launching and features addressing facility management have been added. Other clients are looking to integrate with asset tracking to optimize the flow and management of assets.
Safety and Security has become a big focus of future development. Today when responding to incidents, safety and security staff are literally "flying blind". With navigation services, suddenly an entirely new range of capabilities become possible to coordinate response efficiently, direct intelligent egress of people from buildings, providing location intelligence and routing for first responders and more. In total, it represents a revolution with very high value to the Enterprise.
Julien Marlot of Unibail Rodemco discussed how exactly the same progression has been happening after their initial deployment at location services at their Malls for customer experience. They are now piloting the use location services for security response and management, utilizing tags provided by a Polestar partner.
Luc De Crémoux of Schneider Electric concurred, summarizing how location services will become an enabling Enterprise infrastructure that will ultimately address many powerful use cases and needs.
There were, of course, many more topics and insights - please view the videos for complete coverage!