Billions of smartphone users expect – and rely upon - intuitive, reliable and accurate maps, directions and turn-by-turn navigation for the outdoor world from companies such as Google, Apple and Waze.    Connexient is driven by a simple idea that - thanks to revolutionary breakthrough in the ability to implement low cost, navigation quality indoor positioning -  those same users will soon come to expect the same experience for any large, complex indoor facility or campus that they enter.  

Thanks to our founders 20 year background in Hospital wayfinding, we know that these are among the most complex and challenging facilities in the world.   Connexient's MediNavTM is a game changing Indoor Mapping, Navigation and Digital Wayfinding Solutions for Healthcare Networks to:

  • Improve the patient and visitor experience;
  • Increase staff and operational productivity; and
  • reduce costs.

But Patient and Visitor Experience is just the first "killer application"  of Indoor Mapping and Navigation Services.    Connexient's vision is to Navigation-enable the Enterprise.   Starting with the Connexient Mobile Application SDK and Web APIs, we provide the tools and support needed to enable navigation-quality maps and navigation services to be integrated over time across Enterprise IT to address high value use cases in areas such as asset tracking, staff operations, facility management, safety and security and more. 

Safety & Security

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Staff Operations & Facilities Management

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Asset Tracking

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Patient & Visitor Experience

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Navigation and Navigation-Quality Indoor Maps

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The Airline Check-in Model for the Patient Wayfinding Journey

Connexient believes that the greatest value of indoor navigation and navigation quality maps will come through its integration with other Enterprise applications. We see navigation services as an new layer in Enterprise IT that will make it possible to coordinate and manage the flow of people and equipment through large complex facilities - and the visibility of the Enteprise into this - in an entirely new and powerful ways.

One concrete example of how this can work, which we are working on deploying now with multiple clients, is the integration of digital wayfinding with appointment scheduling in a new model for Patient Experience that we call the "Airline Check-in Model." The idea is simple: connect the dots to reduce stress, improve patient experience and reduce missed and late appointments, all while lessening the impact on staff who must provide wayfinding assistance. As we go forward, this can provide both predictive and real-time visibility to healthcare networks on their inbound appointment flow to optimize the use of personell and resources.

AIRLINE CHECK-IN MODEL

Improving Patient Experience while reducing missed or late
appointments and optimizing Care Team utilization

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EHR generates
Appointment
Reminder

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Patient receives
appointment
reminder “X” hours
before appointment

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Patient receives
appointment
reminder “X” hours
before appointment

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On arrival, mobile
welcome screen

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Indoor navigation
to lobby/reception

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Lobby or Security
Check-in

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Indoor navigation
to and from
appointment

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Enhance Patient Experience
Reduce Late and Missed Appointments
Increase Enterprise visibility
Improve Efficiency and Utilization of Staff

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Slider

AIRLINE CHECK-IN MODEL

Improving Patient Experience while reducing missed or late
appointments and optimizing Care Team utilization

Image is not available

EHR generates
Appointment
Reminder

Icon
Image is not available

Patient receives
appointment
reminder “X” hours
before appointment

Icon
Image is not available

Patient receives 2nd
reminder and outdoor
navigation to optimal
parking location

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Image is not available

On arrival, mobile
welcome screen

Icon
Image is not available

Indoor navigation
to lobby/reception

Icon
Image is not available

Lobby or Security
Check-in

Icon
Image is not available

Indoor navigation
to and from
appointment

Icon

Enhance Patient Experience
Reduce Late and Missed Appointments
Increase Enterprise visibility
Improve Efficiency and Utilization of Staff

Arrow
Arrow
Slider

If you would like to learn more and work with Connexient to implement this innovative and transformative new use case model, please contact us.

Contact Us

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Connexient LLC

210 West 29th Street, 9th Floor
New York, NY 10001
(212) 763-6604 | (888) 850-4920
[email protected]