What makes an Enterprise solution?

While we start by addressing the first “killer application” of Patient Experience, Connexient's vision is to Navigation-Enable the Enterprise.  We are focused on the question of how Indoor Navigation can drive compelling value for users and ROI across the Enterprise in areas such as: Operational/Staff efficiency, Asset Tracking, Safety and Security, Facility Management and more.

Connexient is therefore dedicated to providing the platform, tools and services required to provide and maintain Navigation-quality maps and Navigation Services as an Enterprise solution.

Here’s what that means.

Mapping Services

At Connexient, we live by a mantra:  The Map Really Matters.

Once you provide a user with a map - much less directions or a navigation experience - your organization and brand is making a promise of accuracy and reliability. Connexient understands that making and keeping a navigation quality map accurate and up-to-date is hard, and keeping data that is related to the map - such as physicians and other caregivers, department, POIs, etc. - is even harder.  If the map and location-based data is not accurate, it is useless.

In most organizations, both the knowledge and capacity required to build and maintain navigation-quality indoor maps simply does not exist today. Connexient is dedicated therefore to providing Enterprise-grade indoor mapping services and support on an ongoing basis so that you can focus on your technology and services to visitors and staff.

We are also committed to providing flexible options and tools for those organizations that wish to bring these responsibilities and activities in-house over time, such as our Cloud-based Map Editor + Location-Aware CMS.

Cloud-based Map Editor and Location-aware CMS

Connexient's Cloud-based Map Editor and Location-aware Content Management System enables your staff - if desired - to manage your own updates and instantly publish to all platforms.;

This is complemented by Crowdsourcing QA Module that enables your Staff - and other users - to easily report any map or data errors as they encounter them in your facilities.    These reports then flow through to a ticket system to ensure that updates are verified and pushed rapidly.   With Connexient, you will have a partner that understands and is fanatically dedicated to the mantra:  The Map Really Matters.

Data Services

As important as the map and wayfinding is - the where and how to get there - the grooming and maintenance of location-based information and content - the who and the what - is just as vital. People don’t come to your building, facility or campus to marvel at the architecture (although they may!).   They come to see their doctor, get a procedure, attend an event and so on.

If a user walks through a quarter of mile of hallways to see someone or something that is no longer there, that is a failure - no matter how perfect the map or navigation experience is that got him or her there.

Connexient’s mission is to make sure that users get to that who or what  effortlessly and efficiently. This requires a singular focus on data quality and accuracy.   Therefore, Connexient provides the most robust and flexible integration tools in the industry, along with Enterprise support needed to make sure they work.

Connexient can also provide data grooming and integration services as part of our Enterprise deployment.

Indoor Positioning

The foundation of indoor navigation and location-based services is, of course, indoor positioning. Thanks to years of trials and refinements, and now production deployments at over two dozen major medical institutions across the country, only Connexient provides a proven, enterprise grade, navigation quality indoor positioning solution.

indoor positioning

 

Connexient combines:

  1. Bluetooth Low Energy (BLE) Beacons;
  2. robust handset sensor fusion software;
  3. Onsite surveys and calibration; and
  4. Cloud-based dashboard and turn-key maintenance

to deliver the most robust, reliable and accurate navigation-quality indoor positioning solution in the market today.

Integrates with Industry Leaders

Connexient also recognizes that there are many different indoor positioning solutions and technologies in what is today a very dynamic and rapidly evolving market, and that each Enterprise will make its own decisions over time as to the best mix.  Whatever your organization's path, Connexient will work to integrate to your indoor positioning and location services infrastructure and maximize the ROI of indoor maps, navigation and navigation-based services in your location services strategy.

These are some of the industry leaders for which Connexient offers out-of-the-box support, and we are open to other integrations.

Connexient's Enterprise Navigation Services work hand in hand with Centrak's Enterprise Location Services to drive operational efficiency and transformational capabilities for safety & security response.
Connexient works with Cisco CMX and Mist Systems revolutionary intelligent wireless cloud and location services technology.

MOBILE APP SDK + WEB APIs

A standalone mobile application is not an Enterprise  solution. The Connexient Mobile Application SDK and Web APIs make it possible to integrate MediNav Maps, Navigation and Location-based Services into existing mobile and Web applications as an on-demand service any where they are needed and useful.

MOBILE APP SDK + WEB APIs

A standalone mobile application is not an Enterprise  solution. The Connexient Mobile Application SDK and Web APIs make it possible to integrate MediNav Maps, Navigation and Location-based Services into existing mobile and Web applications as an on-demand service any where they are needed and useful.

Frameworks

  • MapKit

    Responsible for rendering map, POIs, Routes and Navigation UX/UI

  • LocationKit

    integrating device position, managing zones, proximity actions and other location-based services

  • CMSKit

    Data integration with our CMS, or using data from client CMS

  • AnalyticsKit

    Reporting & analytics on user traffic flows, dwell time, behaviors, etc

Frameworks

MapKit

Responsible for rendering map, POIs, Routes and Navigation UX/UI

LocationKit

integrating device position, managing zones, proximity actions and other location-based services

CMSKit

Data integration with our CMS, or using data from client CMS

AnalyticsKit

Reporting & analytics on user traffic flows, dwell time, behaviors, etc

Location Based Analytics

Connexient’s location-based analytics enable your Enterprise to track, report and analyze important metrics such as the following.

  1. Dwell times.  Making it easy to monitor and compare waiting times for different departments.
  2. Transit times  How long it is taking patients, visitors - or staff - to make specific transit journeys.  Where are there recurring, chronic issues?
  3. Engagement.   If you leverage Connexient's zone-based alerts and engagement features, we provide reports and analytics on conversion and interactions.
  4. Traffic flow & utilization.  Understand how your building is being used and where are there bottlenecks.

Connexient provides two options to give you Enterprise visiblity and understanding to improve efficiency, reduce costs and eliminate waste.

  1. Cloud-based Analytics Dashboard.  This can also integrate and incorporate other data sources, such as Cisco Hyperlocation and Google Analytics.
  2. Analytics Data API.  Export MediNavTM data and integrate it into an Enterprise Business Intelligence platform you are already using, such as Stanley Aeroscout MobileView.
Visitors
Max Stay
Highest Visit
Lowest Visit
AVG Stay

HIPAA Compliance

HIPAA Compliance is one of the unseen 'gotchas' of Digital Wayfinding for Healthcare. Further, as Enterprise look towards the high value use cases for Staff / Operations, Facility Management, Safety & Security and more, the protection of user and Enteprise data is paramount.

Therefore, Connexient has partnered with Armor.com, a leader in secure cloud hosting, used by retail and eCommerce, healthcare organizations, SaaS businesses and security companies around the globe. With infrastructure and processes built for security, compliance, performance, and service for the storage, and transmission of payment card and healthcare data, Armor.com maintains standards which exceed PCI DSS and HIPAA compliance requirements.

For those clients that wish to integrate appointment information with Digital Wayfinding to implement our Airline Check-in Model for Patient Experience - which may result in the handling of or access to Protected Health Information - Connexient has a robust architecture and integration design available now and is able to execute an Associates Agreement.

For more advanced Enterprise use cases, certified HIPAA HiTrust hosting and deployment of MediNavTM is available. Please contact us for a consultation.

Enterprise Support

Once you have deployed an Enterprise Indoor Navigation solution, it is useless unless it is accurate, reliable and robust at all times. Connexient provides a turn-key solution for its clients for all components of its solution to ensure that it will meet the most stringent requirement and use cases.

  1. Secure Cloud Hosted Solution on Armor.com ensures there is no drag on our clients IT resources.
  2. Enterprise SaaS SLA addressing all maintenance, support and upgrades, with live Help Desk, Web-based ticket system, forums + knowledge base.
  3. SDK + API.   All of the above plus the option for custom support for integrations and development.
  4. Mapping-as-a-Service available for a flat annual fee
  5. Cloud-based Map Editor and Map QA Tools.  Self service option with training and technical support. 
  6. Data Services.   Data grooming and integration services available for both deployment and maintenance.
  7. Indoor Positioning Solution.   Deployment and maintenance of Bluetooth Low Energy (BLE) beacons and the handset sensor fusion software.
  8. Onsite Support Options.   Available and provided as needed. 

Contact Us

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Connexient LLC

210 West 29th Street, 9th Floor
New York, NY 10001
(212) 763-6604 | (888) 850-4920
[email protected]