Press Releases

  • Connexient and CriticalArc Announce Product Partnership to Integrate Real-Time Navigation and Location Intelligence with SafeZone Safety & Security Response

    NEW YORK and SYDNEY, July 24, 2017 /PRNewswire/ -- Connexient and CriticalArc announced today that they have formed a partnership to integrate Connexient's MediNav™ Navigator Edition 2.0 with CriticalArc's SafeZone security

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  • Memorial Hermann launches ‘Find My Way’

    First health system in Houston offering beacon technology to help ease navigation for patients HOUSTON (May 11, 2017) –Memorial Hermann Health System has announced the launch of Memorial Hermann Find

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  • Connexient and Mercy Health Announce that Innovative Indoor GPS and Digital Wayfinding Now Available for Patients and Visitors to The Jewish Hospital

    (NEW YORK, NY and CINCINNATI, OH;  April 12, 2017) - Connexient and The Jewish Hospital - Mercy Health announced today the launch of the “Right This Way” app to make it easier

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  • Connexient's Wayfinding Mobile App Guides Stamford Health Patients, Visitors Through Expanded Campus

    STAMFORD, CT/January 10, 2017 – Stamford Health today announced that the Stamford Health Find My Way application has been downloaded nearly 1,500 times. This mobile application not only helps patients and

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  • CARLE FOUNDATION HOSPITAL KICKS OFF MEDINAV DEPLOYMENT TO ENHANCE THE PATIENT EXPERIENCE WITH INDOOR GPS

    Blue Dot Indoor Navigation to be implemented at Carle Foundation Hospital in Urbana, IL URBANA, IL and NEW YORK, NY (January 4, 2017). Carle Foundation Hospital announced today that it

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NEW YORK and SYDNEY, July 24, 2017 /PRNewswire/ -- Connexient and CriticalArc announced today that they have formed a partnership to integrate Connexient's MediNav™ Navigator Edition 2.0 with CriticalArc's SafeZone security response and emergency management solution. The combined solution will revolutionize the ability of organizations with complex campuses and facilities to respond to security and emergency incidents.

Connexient is the market leader in Digital Wayfinding and Enterprise Indoor Navigation Services for healthcare, with a rapidly growing roster of over 43 hospital clients. Powered by Bluetooth Low Energy (BLE) Beacons and sophisticated handset sensor fusion technology, MediNav™ Navigator v. 2.0 provides rich indoor maps, "blue dot" indoor navigation and location-based services for patients, visitors and staff.

CriticalArc is global technology innovator and the creator of the distributed command and control solution, SafeZone, which has been adopted by dozens of universities and hospitals across the world over the last several years. SafeZone fundamentally changes the way organizations manage safety and security operations across dispersed campuses and multi-site organizations, allowing proactive response that positively impacts the outcome of any incident.

The combined offering will integrate Connexient's indoor navigation and location services, along with its end-to-end outdoor + indoor maps, to enable truly transformative capabilities for large, complex facilities with real time situation awareness, navigation-enabled response and intelligent egress.

Connexient's Co-Founder and CEO, Mark Green, stated: "As the leader in Enterprise Navigation Services, Connexient is always discussing new use cases for indoor navigation with our clients. One of the most frequent and compelling topics that comes up is Safety and Security. Our clients tell us that they are literally 'flying blind' when they try to respond to issues inside large, complex buildings. We realized that if we could combine indoor mapping and navigation with a robust safety and security solution, the positive impact would be enormous. Our partnership with CriticalArc is focused on exactly that."

CriticalArc's Co-Founder and CEO, Glenn Farrant, added: "SafeZone empowers first responders and incident managers through real time shared location information and incident details sent simultaneously to the control-room and to mobile responders in the field. This allows optimal response across campuses, satellite locations and for workers in the community. Integrating Connexient's indoor maps and navigation services will enable us to extend the benefits and unique capabilities of the SafeZone solution to large, complex buildings and indoor environments, and add the new and unique element of indoor navigation. Compared to the situation today, that is a truly revolutionary step forward."

About Connexient

Connexient (www.connexient.com) provides innovative Indoor Mapping, Navigation and Location-based Services for Enterprises with large, complex buildings and campuses. The MediNav™ Navigator Edition Patient Experience solution helps hospitals and healthcare networks to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores.

About CriticalArc

CriticalArc (www.criticalarc.com) designs and delivers the distributed command and control solution, SafeZone™, which is revolutionizing the way organisations manage security and emergency operations. Deployed in hours, SafeZone combines complete situational awareness with the mobile control needed for an efficient and coordinated response to incidents from every-day processes and events through to full-scale emergencies.

CONNEXIENT CONTACT:
Geoff Halstead
310-387-4424
This email address is being protected from spambots. You need JavaScript enabled to view it.

CRITICALARC CONTACT:
Glenn Farrant
202-701-3092
This email address is being protected from spambots. You need JavaScript enabled to view it.

First health system in Houston offering beacon technology to help ease navigation for patients

HOUSTON (May 11, 2017) –Memorial Hermann Health System has announced the launch of Memorial Hermann Find My Way, a digital wayfinding app aimed at improving the patient experience while reducing late and missed appointments. The app currently features navigation for Memorial Hermann Memorial City Medical Center, with plans to expand to other locations throughout the System in the near future.

“At Memorial Hermann, we recognize that navigating health care can be frustrating. We’ve made it our mission to put the patient first, and that means removing barriers by directly addressing some of the most common complaints – particularly difficulties with wayfinding and parking,” said David Bradshaw, Executive Vice President and Chief Strategy Officer at Memorial Hermann.

Modern Healthcare recently reported on a wave of wayfinding strategies being tested nationwide, as health systems search for solutions to improve the patient experience. “We are excited to be the first health system in Houston to announce this innovative beacon technology, which is just the beginning of a more seamless healthcare experience for our patients and members,” said Bradshaw.

Find My Way is powered by Connexient, whose MediNavTM solution has been deployed at over two dozen major health systems across the country. The beacon, blue dot technology guides a patient or visitor from their starting location to their final destination by providing door-to-door directions for: hospital departments; physician offices; points of interest such as ATMs, dining facilities, pharmacies and more; and even the most convenient parking location based on the appointment location inside the facility. Advanced features, such as a parking planner, marks the exact parking location and navigates the user back to his or her car when finished with an appointment or visit.

“We are delighted to announce Memorial Hermann as the first health system in Texas, and 24th in the nation, to select MediNav as its wayfinding solution of choice,” said Mark Green, Connexient CEO and Co-Founder. “The System has been a long-time leader in innovation and technology. This digital strategy exemplifies its commitment to patient experience and healthcare transformation.”

Memorial Hermann Find My Way is currently available as a free download in the App Store for IOS and Google Play for Android.

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About Memorial Hermann Health System

A fully integrated health system with more than 250 care delivery sites throughout the greater Houston area, including a nationally acclaimed Accountable Care Organization, Memorial Hermann is committed to delivering safe, high-quality, patient-centered care and offers world-class clinical expertise, innovation and cutting-edge technology to all patients, including its Health Plan members. The system, with its exceptional affiliated medical staff and more than 25,000 employees, provides compassionate, superior service while advancing health in Southeast Texas. Learn more about Memorial Hermann Health System.

About Connexient

Connexient provides innovative Indoor Mapping, Navigation and Location-based Services hospitals and healthcare networks with large, complex buildings and campuses. The MediNavTM Navigator Edition Patient Experience solution helps to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores. More than just a mobile app, Connexient’s mission and vision is to navigation-enable Enterprise IT. The Connexient Mobile Application SDKs and Web APIs enable its clients to integrate its rich, navigation quality indoor maps and location-based services across Enterprise IT in areas such as asset tracking, staff and patient flow, facility management, safety and security and more, with use cases that bring compelling value to users and direct ROI in capturing lost revenue, reducing costs and increasing operational efficiency and intelligence. Learn more about Connexient.

(NEW YORK, NY and CINCINNATI, OH;  April 12, 2017) - Connexient and The Jewish Hospital - Mercy Health announced today the launch of the “Right This Way” app to make it easier for patients and visitors to find their way around the hospital, remember where they parked and more.

Search “Right This Way: The Jewish Hospital” for both Apple and Android devices to download the app or access it from Mercy.com at https://www.mercy.com/cincinnati/locations/hospitals/the-jewish-hospital/wayfinding.

Mercy Health – Cincinnati is the first health system in Greater Cincinnati to launch this innovative wayfinding solution which is like an “Indoor GPS” for hospitals and runs on Connexient’s MediNav platform.

“Right This Way makes it easy for patients and visitors to find their way around the hospital. It offers detail-rich indoor maps, turn-by-turn indoor navigation, parking help and more on cell phones, kiosks and on Mercy Health’s website,” said Pat Davis-Hagens, Mercy Health Central Market President and CEO. “We’re always looking to improve the experience of both our patients and visitors and we launched the app to guide you to the department or room you want to visit, remember where you parked and help reduce missed or late appointments.”

“We are honored to announce Mercy Health as a new client,” commented Mark Green, Connexient CEO and Co-Founder. “Its commitment to both innovation and delivering outstanding patient experience makes Mercy Health an ideal partner as we continue to expand and enhance MediNavTM as the best-of-breed Indoor Navigation and Digital Wayfinding solution for healthcare.”

Powered by Bluetooth Low Energy Beacons and sophisticated handset sensor fusion technology, MediNavTM Navigator v. 2.0 is the most advanced indoor navigation solution available for hospitals, with rich features that solve real world problems:

  • True turn-by-turn indoor navigation with reliable indoor positioning accuracy of one to two meters, navigation cues, visual landmark references, off-route notification and more. This feature helps patients find the lab or their doctor’s office and guides visitor to patient rooms and the cafeteria, for example.
  • My Car Saver feature saves visitors’ parking locations and guides them back to their cars when they are ready to leave the hospital.
  • All screens solution ensures that patients and visitors can access vital information anytime and anywhere across mobile, web and three, touch screen kiosks located conveniently throughout the hospital. From home or at the kiosks, visitors can input their visit details to get directions and print them out or send the directions to their phones.
  • Outdoor, indoor, campus-wide wayfinding guides users across the entire hospital campus, including the hospital itself and Mercy Health Physician practices located both at the hospital and at The Jewish Hospital’s medical office buildings across the street from the hospital.
  • Mobile Application SDKs and Web APIs – to enable integration of maps and navigation into existing mobile and Web applications.

Connexient (www.connexient.com) provides innovative Indoor Mapping, Navigation and Location-based Services hospitals and healthcare networks with large, complex buildings and campuses.  The MediNavTM Navigator Edition Patient Experience solution helps to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores. More than just a mobile app, Connexient’s mission and vision is to navigation-enable Enterprise IT. The Connexient Mobile Application SDKs and Web APIs enable its clients to integrate its rich, navigation quality indoor maps and location-based services across Enterprise IT in areas such as asset tracking, staff and patient flow, facility management, safety and security and more, with use cases that bring compelling value to users and direct ROI in capturing lost revenue, reducing costs and increasing operational efficiency and intelligence.

Mercy Health - Cincinnati makes advanced, compassionate, quality healthcare easy to help you be well in mind, body and spirit. Mercy Health – Cincinnati has been serving Greater Cincinnati for more than 160 years and provides an integrated network of leading physicians, compassionate caregivers, comprehensive services and exceptional care at more than 180 locations across the region. The Mercy Health – Cincinnati network of care includes five award-winning hospitals, senior living communities, primary care and specialty physician practices, outpatient centers, social service agencies, fitness centers and a variety of outreach programs. Mercy Health - Cincinnati hospitals have earned national Truven Health Analytics’ 100 Top Hospitals honors more times than all other Cincinnati hospitals combined, placing them among the best hospitals in the nation. Truven has also named Mercy Health - Cincinnati as one of the nation’s Top 15 health systems three years in a row and it is the only health system in Cincinnati to earn this honor. Mercy Health – Cincinnati is part of Mercy Health, the largest health system in Ohio and fourth largest employer. To learn more visit, mercy.com and engage in the conversation via Mercy Health - Cincinnati’s social media channels (@mercy_health on Twitter and Mercy Health - Cincinnati on Facebook).

Contact for Mercy Health: Nanette Bentley
513-952-4713, This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact for Connexient: Rachel Kessler, Kessler Communications, LLC
917-660-008, This email address is being protected from spambots. You need JavaScript enabled to view it.

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Connexient LLC

210 West 29th Street, 9th Floor
New York, NY 10001
(212) 763-6604 | (888) 850-4920
[email protected]