Press Releases

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Two leading solution providers combine pre-arrival tool with wayfinding technology to create best possible patient experience and increase hospital/physician satisfaction

NEW YORK, June 9, 2016 /PRNewswire/ -- Smart Source LLC, an industry leader in helping hospitals to increase productivity and revenue, has entered into a partnership with Connexient, the leading digital Indoor Navigation & Wayfinding solution provider for hospitals and health networks. With this partnership, MediNav™  Digital Wayfinding solution will be linked to Smart Source's proprietary HandHolder™ appointment reminder system.

The combined MediNav™ / HandHolder™  pre-arrival/arrival solution provides an elevated and informative patient experience, meaning patients will have the information that they need to not only arrive on-time but also be prepared for their appointment. The solution improves on-time starts, reduces appointment no-shows and increases patient satisfaction scores for hospitals and physicians.

"We are enthused to partner with Connexient for a long term relationship that will be beneficial to both parties, and more importantly increase patient's satisfaction," explains Tom D'Agostino Jr., Chief Executive Officer of Smart Source. "Together we help increase our clients revenue by decreasing no shows/missed appointments and increase productivity by enabling clinicians and nurses to spend more time focused on patients and less on paperwork."

HandHolder™ / MediNav™ technology is easy to implement at minimal cost to hospitals, doctors and surgeons. For pre-arrival, MediNav™  is a step-by-step wayfinding solution to navigate a hospital visit from parking to appointment location. It is a customized app, accessible from tablet, mobile smartphone or in-hospital screen that allows patients to easily navigate with turn-by-turn appointment directions. The MediNav™ system links with outdoor routes and Google maps to seamlessly transition from outdoor instructions to indoor hospital navigation. www.connexient.com

HandHolder™, used by six of the top ten hospitals in the country, is a "medical reminder" that provides patients with time and date of appointment, exact directions, and parking information, details of appointment or medical procedure, specific preparation instructions and follow up information on condition. It is illustrated with icons and graphics, translated to the patient's first language and delivered on the patients "device" (phone, email, mail, text) of choice.

"We have complementary solutions that will show patients that they are truly valued and give hospitals and physicians what they need to have successful patient engagements from pre-arrival to post-visit," adds Mark Green, CEO of Connexient. "This is an exciting opportunity for not only our companies but the clients we service on a day-to-day basis."

All information is protected inside a HIPAA governance.

For more information contact:

Smart Source     
Tim Moore
Director of Sales 
This email address is being protected from spambots. You need JavaScript enabled to view it.
Work 949-380-7792 ext 353
Mobile 805-551-0436

Connexient
Sarah Stabile
Hi-impact Communications
This email address is being protected from spambots. You need JavaScript enabled to view it. 


SOURCE: PR Newswire/Smart Source LLC

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