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(NEW YORK, NY and CINCINNATI, OH; April 12, 2017) - Connexient and The Jewish Hospital - Mercy Health announced today the launch of the “Right This Way” app to make it easier for patients and visitors to find their way around the hospital, remember where they parked and more.
Search “Right This Way: The Jewish Hospital” for both Apple and Android devices to download the app or access it from Mercy.com at https://www.mercy.com/cincinnati/locations/hospitals/the-jewish-hospital/wayfinding.
Mercy Health – Cincinnati is the first health system in Greater Cincinnati to launch this innovative wayfinding solution which is like an “Indoor GPS” for hospitals and runs on Connexient’s MediNav platform.
“Right This Way makes it easy for patients and visitors to find their way around the hospital. It offers detail-rich indoor maps, turn-by-turn indoor navigation, parking help and more on cell phones, kiosks and on Mercy Health’s website,” said Pat Davis-Hagens, Mercy Health Central Market President and CEO. “We’re always looking to improve the experience of both our patients and visitors and we launched the app to guide you to the department or room you want to visit, remember where you parked and help reduce missed or late appointments.”
“We are honored to announce Mercy Health as a new client,” commented Mark Green, Connexient CEO and Co-Founder. “Its commitment to both innovation and delivering outstanding patient experience makes Mercy Health an ideal partner as we continue to expand and enhance MediNavTM as the best-of-breed Indoor Navigation and Digital Wayfinding solution for healthcare.”
Powered by Bluetooth Low Energy Beacons and sophisticated handset sensor fusion technology, MediNavTM Navigator v. 2.0 is the most advanced indoor navigation solution available for hospitals, with rich features that solve real world problems:
Connexient (www.connexient.com) provides innovative Indoor Mapping, Navigation and Location-based Services hospitals and healthcare networks with large, complex buildings and campuses. The MediNavTM Navigator Edition Patient Experience solution helps to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores. More than just a mobile app, Connexient’s mission and vision is to navigation-enable Enterprise IT. The Connexient Mobile Application SDKs and Web APIs enable its clients to integrate its rich, navigation quality indoor maps and location-based services across Enterprise IT in areas such as asset tracking, staff and patient flow, facility management, safety and security and more, with use cases that bring compelling value to users and direct ROI in capturing lost revenue, reducing costs and increasing operational efficiency and intelligence.
Mercy Health - Cincinnati makes advanced, compassionate, quality healthcare easy to help you be well in mind, body and spirit. Mercy Health – Cincinnati has been serving Greater Cincinnati for more than 160 years and provides an integrated network of leading physicians, compassionate caregivers, comprehensive services and exceptional care at more than 180 locations across the region. The Mercy Health – Cincinnati network of care includes five award-winning hospitals, senior living communities, primary care and specialty physician practices, outpatient centers, social service agencies, fitness centers and a variety of outreach programs. Mercy Health - Cincinnati hospitals have earned national Truven Health Analytics’ 100 Top Hospitals honors more times than all other Cincinnati hospitals combined, placing them among the best hospitals in the nation. Truven has also named Mercy Health - Cincinnati as one of the nation’s Top 15 health systems three years in a row and it is the only health system in Cincinnati to earn this honor. Mercy Health – Cincinnati is part of Mercy Health, the largest health system in Ohio and fourth largest employer. To learn more visit, mercy.com and engage in the conversation via Mercy Health - Cincinnati’s social media channels (@mercy_health on Twitter and Mercy Health - Cincinnati on Facebook).
Contact for Mercy Health: Nanette Bentley
Contact for Connexient: Rachel Kessler, Kessler Communications, LLC
STAMFORD, CT/January 10, 2017 – Stamford Health today announced that the Stamford Health Find My Way application has been downloaded nearly 1,500 times. This mobile application not only helps patients and visitors navigate to the new Stamford Hospital, but also helps them quickly find and locate their final destination inside the hospital.
“Working with Connexient’s Medinav™ mobile platform, we created intuitive, GPS-driven indoor maps that provide turn-by-turn direction and location-based content within the hospital,” said John Rossi, Executive Director, Information Services & Security at Stamford Health. “The wayfinding application helps visitors and patients easily identify and navigate to internal points of interest including key departments, the cafeteria, gift shop, ATMs, elevators, restrooms and stairways.”
Downloadable from the iTunes and Google Play stores, Find My Way features Stamford Health’s physician directory to provide quick access to phone numbers and location information. There are also direct links to bill pay, patient portals and Stamford Health’s Facebook and Twitter feeds. Additionally, information and directions to the extensive artwork collection within the hospital is available through the mobile application.
You can learn more about the Stamford Health Find My Way App on at https://www.stamfordhealth.org/new-hospital.
Stamford Health is a not-for-profit healthcare system in lower Fairfield County. The system provides inpatient, outpatient and ambulatory services through Stamford Hospital, a 305-bed acute care tertiary hospital; Stamford Health Medical Group, a partnership of primary and specialty care physicians; Stamford Hospital Foundation; and a diverse and growing number of retail and ambulatory locations across the region. Stamford Health is affiliated with the NewYork-Presbyterian Healthcare System and is a major teaching affiliate of the Columbia University College of Physicians and Surgeons. Stamford Health’s Carl and Dorothy Bennett Cancer Center is a member of the Dana-Farber/Brigham and Women’s Cancer Care Collaborative. Stamford Hospital received Magnet® Designation for nursing excellence in 2016, and the Planetree Distinction Award for Leadership and Innovation in Patient-Centered Care in 2014. For more information, visit StamfordHealth.org. Like us on Facebook and follow us on Twitter.
Christina Scott / Melissa LoParco
Catalyst Marketing Communications
URBANA, IL and NEW YORK, NY (January 4, 2017). Carle Foundation Hospital announced today that it has kicked off its deployment of Connexient’s MediNav solution for Digital Wayfinding and Indoor Navigation. Based in Urbana, Illinois, Carle is an integrated network of healthcare services composed of the Carle Foundation Hospital, Carle Physician Group and Health Alliance Medical Plans serving nearly 170,000 unique patients annually, providing the highest quality care in 80 specialties located in 14 communities across central Illinois.
Connexient’s MediNav provides rich indoor maps, true turn-by-turn indoor navigation and “All Screens” digital wayfinding to enhance the patient and visitor experience. MediNav also provides rich analytics on how patients are navigating the facility, helping Carle to increase operational efficiencies.
The deployment by Carle will eventually include the integration of their Epic appointment scheduling solution and MediNav’s end-to-end digital wayfinding and navigation to reduce missed or late appointments and drive an innovative new “Airline Check-in Model” personalized patient user experience.
Michael Sutter, Chief Information Officer at Carle stated: “Carle is dedicated to providing a great patient experience. One challenge that can cause stress and anxiety – and even late or missed appointments – is finding one’s way through our large hospital facility. Working together with Connexient, we can solve this challenge by bringing together appointment scheduling and reminders with digital wayfinding that guides users to exactly the right parking location, saves their parking spot and then provides “blue dot” indoor navigation to their final destination. We think this can be a game changing step forward for Patient Experience.”
“We are delighted to announce Carle as the 26th major medical center to select MediNav” commented Mark Green, Connexient’s CEO and Co-Founder. “Carle’s commitment to world class patient experience and healthcare transformation is exemplified in how they are moving forward with us to deploy the innovative ‘Airline Check-in Model’ user experience. Tightly integrating Wayfinding with patient appointment scheduling will provide Carle with a solid Return on Investment, in terms of reducing appointment no-shows and late starts.”
Based in Urbana, Illinois, The Carle Foundation is the not-for-profit parent company of an integrated network of healthcare services. At its core are Carle Foundation Hospital, Carle Physician Group and Health Alliance Medical Plans. The 393-bed regional care hospital has achieved Magnet® designation, the nation's highest honor for nursing care. The Mills Breast Cancer Institute, Carle Cancer Center, Carle Spine Institute and Carle Heart and Vascular Institute bring additional advanced diagnostic and treatment options.
Connexient (www.connexient.com) provides innovative Indoor Mapping, Navigation and Location-based Services hospitals and healthcare networks with large, complex buildings and campuses. The MediNav™ Navigator Edition Patient Experience solution helps to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores.
More than just a mobile app, Connexient’s mission and vision is to navigation-enable Enterprise IT. The Connexient Mobile Application SDKs and Web APIs enable its clients to integrate its rich, navigation quality indoor maps and location-based services across Enterprise IT in areas such as asset tracking, staff and patient flow, facility management, safety and security and more, with use cases that bring compelling value to users and direct ROI in capturing lost revenue, reducing costs and increasing operational efficiency and intelligence.
Kessler Communications, LLC