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NEW YORK (July 18, 2018) -- Rush University Medical Center in Chicago announced today that is has selected Connexient’s MediNav solution for Digital Wayfinding and Indoor Navigation.
“By integrating MediNav’s robust and comprehensive indoor navigation and location services with our My Rush mobile app, we can make it easier for our patients, students and visitors to find their way to appointments and various locations,” said Dr. Shafiq Rab, Rush’s CIO. “Rush is committed to patient-centric healthcare, which starts with delivering an outstanding patient experience.”
Rush University Medical Center, just west of Chicago’s downtown, is part of the Rush System, which also includes Rush University, Rush Copley Medical Center (Aurora,IL) and Rush Oak Park Hospital (Oak Park, IL), as well as numerous outpatient care facilities. Rush University is a health sciences university that comprises Rush Medical College, the College of Nursing, the College of Health Sciences and the Graduate College, with more than 2,500 students.
The deployment of the new Wayfinding application by MediNav will start at Rush’s outpatient facilities, including the new Rush South Loop center that will open later this year, Rush Oak Park Hospital’s Medical Office Building, and the Professional Building on the Chicago campus adjacent to the Medical Center. Plans are to deploy the new technology system-wide.
Rush is integrating MediNav with its “My Rush” official mobile app. This will integrate the patient appointment and health information app, Epic MyChart with MediNav’s indoor navigation and location services to ensure patients get to their appointments on-time.
“We are delighted to work with Dr. Rab and his team at Rush,” commented Mark Green, Connexient Co-Founder & CEO. “Rush’s innovative mindset and vision for how technology can improve the overall patient experience will make this one of our most exciting deployments yet.”
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Connexient (www.connexient.com) provides innovative Indoor Mapping, Navigation and Location-based Services to hospitals and healthcare networks with large, complex buildings and campuses. The MediNavTM Navigator Edition Patient Experience solution helps to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores.
BIRMINGHAM, Ala. – Finding your way to your doctor’s office at UAB Medicine just got easier. So did finding your way to the parking lot, the coffee shop and the restaurant across the street. Introducing UAB Medicine Wayfinder, the UAB Medicine wayfinding app, available on mobile devices and as a web version for desktop use.
UAB Medicine Wayfinder, using the MediNav™ Navigator Edition 2.0 wayfinding system from Connexient, makes finding and reaching locations in and around the UAB Medicine campus much easier. This free app provides step-by-step directions with functionality similar to Google Maps, enabling patients and their families, guests, and staff to reach destinations with ease and reliability, anywhere on the medical campus.
The app covers UAB Medicine’s main campus buildings indoors and out. It will lead users to the front door of outlying clinics and UAB Hospital-Highlands. UAB Medicine Wayfinder provides indoor and outdoor turn-by-turn navigation with voice guidance and visual references. It links clinic areas with parking lots, gift shops, guest services, and nearby dining options and hotels. It even remembers where you parked your car to lead you straight back to it.
“We are very excited to roll out UAB Medicine Wayfinder as a service to our patients, guests and staff as they navigate our busy campus,” said Jordan DeMoss, vice president of UAB Hospital. “The app and desktop versions provide maps and directions to clinical areas such as the Kirklin and Whitaker clinics of UAB Hospital, while also offering guidance to find clinics, inpatient units, pharmacies, laboratories and other resources. The app even provides a directory of health care providers.”
The app and desktop versions map the locations of banks, grocery stores, gas stations and other business services near UAB.
UAB Medicine Wayfinder is available in a mobile version for both iOS and Android devices, as well as a web version for desktop use. Within the medical campus, only a Bluetooth connection is needed to use the app. The desktop version provides the capability to print paper directions. The app is available at the App Store by searching for UAB Medicine Wayfinder, or click on UAB Medicine’s Wayfinder page. A video demonstrating the app is available on the page or by clicking here.
The app is powered by Bluetooth LE Beacon technology, which emits radio transmissions between the phone and installed fixed locations. There are 1,534 beacons arrayed across the UAB Medicine campus. The app covers 10.7 miles of routable pathways and over 5 million square feet of space with 135 points of interest or destinations covering seven buildings and three parking garages.
“Connexient is thrilled to launch MediNav at UAB Medicine,” said Mark Green, Connexient CEO and co-founder. “UAB is consistently recognized as a most-wired hospital by Wired Magazine and is among the 20 largest hospitals in the United States. Couple that with our state-of-the-art digital wayfinding solution and you have a world-class patient experience.”
Connexient (www.connexient.com) provides innovative indoor mapping, navigation and location-based services for enterprises with large, complex buildings and campuses. The MediNavTM Navigator Edition Patient Experience solution helps hospitals and health care networks increase customer satisfaction and loyalty, reduce missed or late appointments, and improve HCAHPS scores.
About UAB Medicine
Known for its innovative and interdisciplinary approach to research and patient care, UAB Medicine is an internationally renowned academic medical center and the premier health care facility in the state of Alabama. UAB Medicine delivers knowledge that will change your world through providing outstanding patient care, developing advancements in scientific discovery and biomedical research, and providing a strong foundation of education and training for professionals. We strive to be a place where patients want to come for care; employees want to work; faculty want to practice and conduct research; students, residents and fellows want to learn; and donors want to give to a better future. Learn more at uabmedicine.org or uabnursing.org.
EDITOR’S NOTE: The University of Alabama at Birmingham is a separate, independent institution from the University of Alabama, which is located in Tuscaloosa. Please use University of Alabama at Birmingham on first reference and UAB on subsequent references.
NEW YORK (April 24, 2018) – Earlier this month, Mackenzie Health launched a new, free mobile wayfinding application to help patients and visitors navigate their way around Mackenzie Richmond Hill Hospital and all of Mackenzie Health’s community locations.
Connexient’s MediNav™ Wayfinding and Patient Experience solution was developed to help hospitals and healthcare networks increase patient satisfaction and reduce missed or late appointments.
The app directs visitors to patient registration, where they will be prompted to register or check in. The app can also be used to navigate to a clinic or appointment, the food court or the closest bathroom. The user’s current location is indicated on the map with a blue dot demonstrating where they are while navigating to their destination. The app also includes hours of operation for clinics and other locations.
“Mackenzie Health has a proud history of innovation with technology, combined with a sharp focus on delivering an outstanding patient experience,” said Richard Tam, Executive Vice President and Chief Administrative Officer, Mackenzie Health. “With the significant growth of smartphone usage, we wanted to be among the first community hospitals in Canada to embrace the innovation of mobile wayfinding. With Connexient’s MediNav, we are providing patients and visitors with user-friendly, interactive indoor maps and turn-by-turn navigation to any destination inside the hospital or to our community-based locations.”
“Connexient is delighted to work with such a forward-thinking team at Mackenzie Health,” said Mark Green, CEO and Co-founder, Connexient. “This is our first hospital client in Canada and we’re impressed with their unwavering commitment to create a world-class patient experience.”
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Connexient (www.connexient.com) provides Indoor Mapping, Navigation and Location-based Services to hospitals and healthcare networks with large, complex buildings and campuses. The MediNavTM Navigator Edition Patient Experience solution helps to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores. More than just a mobile app, Connexient’s mission and vision is to navigation-enable Enterprise IT.
About Mackenzie Health:
Mackenzie Health is a dynamic regional healthcare provider which includes the existing Mackenzie Richmond Hill Hospital and the future Mackenzie Vaughan Hospital, as well as a comprehensive network of community-based services. In March 2017, the organization received its second consecutive award of Accreditation with Exemplary Standing from Accreditation Canada for its commitment to safety and quality patient care. This is the highest rating a Canadian healthcare provider can receive. Guided by a vision to create a world-class health experience, Mackenzie Health has an unrelenting focus on the patient and is dedicated to patient needs now and in the future. With over 500,000 residents in Southwest York Region, Mackenzie Health is proud to serve one of the fastest growing and most diverse communities in Canada.
Senior Communications Consultant